Observing the two-senses principle is the key to barrier-free communication. This principle ensures that your content is accessible to individuals with sensory impairments (sight, hearing, touch) via a secondary sense and that those with cognitive impairments or reading difficulties are provided with an alternative way of accessing the content.
The following approaches are specifically recommended for barrier-free communication:
- Video subtitles
- Haptic exhibits at live events
- Audio descriptions of visual imagery
- Explanation of complex content using easy-to-understand language
The event invitation should be designed with accessibility in mind:
- Clean and suitably large fonts
- Clear color contrast
- Digital invitations should be screen-reader compatible
Since 2016, European Directive 2016/2102 has required that general interest, non-commercial online content published by German federal, state, and local government as well as legal entities governed by public and private law, should use inclusive design. The current German Barrier-Free Information Technology Ordinance (BITV) 2.0, provides a good overview of what online content requires and defines the specifications for barrier-free websites.
Leaving aside the technical and strategic focus of your online event- or company content, accessibility should be pivotal to your event’s marketing communications. Here it is important to clearly identify and communicate the various accessibility offerings available to participants, to ask them what their needs are and accompany those with special needs right up to your event.