Privacy policy

Part 2: Supplementary privacy policy for our website


General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. For detailed information on the subject of data protection, please refer to our privacy policy listed below this text.


Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the operator's contact details in the section "Information on the controller" in Part 1 of this privacy policy.

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form. Other data is collected automatically or with your consent by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyse your user behaviour.

Analysis tools and tools from third-party providers

When you visit this website, your surfing behaviour may be statistically analysed. This is primarily done using so-called analysis programmes. Detailed information on these analysis programmes can be found in the following privacy policy.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server enquiry
  • IP address

This data is not merged with other data sources. This data is collected on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website - the server log files must be recorded for this purpose.

Enquiry by email, telephone or fax

If you contact us by e-mail, telephone or fax, your enquiry including all personal data (name, enquiry) will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent, unless this is directly necessary to fulfil your request. This data is processed on the basis of Art. 6 para. 1 lit. b GDPR if your enquiry is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; consent can be revoked at any time. The data you send to us via contact requests will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

Registration on this website

You can register on this website in order to use additional functions on the site. We use the data entered for this purpose only for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise we will reject the registration. In the event of important changes, for example to the scope of the offer or technically necessary changes, we will use the e-mail address provided during registration to inform you in this way. The data entered during registration is processed for the purpose of implementing the user relationship established by the registration and, if necessary, for the initiation of further contracts (Art. 6 para. 1 lit. b GDPR). The data collected during registration will be stored by us for as long as you are registered on this website and will then be deleted. Statutory retention periods remain unaffected.


Use of cookies

Our website uses so-called "cookies". Cookies are small data packets and do not cause any damage to your end device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or they are automatically deleted by your web browser. 

Cookies may originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g. cookies for processing payment services). Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping basket function or the display of videos). Other cookies can be used to analyse user behaviour or for advertising purposes. Cookies that are required to carry out the electronic communication process, to provide certain functions that you have requested (e.g. for the shopping basket function) or to optimise the website (e.g. cookies to measure the web audience) (necessary cookies) are stored on the basis of Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified. 

The website operator has a legitimate interest in the storage of necessary cookies for the technically error-free and optimised provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, the processing is carried out exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG); the consent can be revoked at any time. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted. You can find out which cookies and services are used on this website in this privacy policy.


Use of the Cookiebot service

Our website uses Cookiebot's consent technology to obtain your consent to the storage of certain cookies on your end device or to the use of certain technologies and to document these in compliance with data protection regulations. The provider of this technology is Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark (hereinafter referred to as "Cookiebot"). When you enter our website, a connection is established to Cookiebot's servers in order to obtain your consent and other declarations regarding the use of cookies. Cookiebot then stores a cookie in your browser in order to be able to assign the consents given or their revocation to you. The data collected in this way is stored until you ask us to delete it, delete the Cookiebot cookie yourself or the purpose for data storage no longer applies. Mandatory statutory retention obligations remain unaffected.

Cookiebot is used to obtain the legally required consent for the use of cookies.





We use hCaptcha (referred to as "hCaptcha") on this website. The provider is Intuition Machines, Inc, 2211 Selig Drive, Los Angeles, CA 90026, USA (referred to as "IMI").

The purpose of hCaptcha is to check whether data is entered on this website (e.g. in a contact form) by a human or by an automated programme. For this purpose, hCaptcha analyses the behaviour of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters a website with activated hCaptcha. To analyse this, hCaptcha evaluates various pieces of information (e.g. IP address, time spent on the website by the website visitor or mouse movements made by the user). The data collected during the analysis is forwarded to IMI. If hCaptcha is used in "invisible mode", the analyses run completely in the background. Website visitors are not informed that an analysis is taking place.

The data is stored and analysed on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its website from abusive automated spying and SPAM. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.
Data processing is based on standard contractual clauses contained in the data processing addendum to IMI's General Terms and Conditions or the data processing contracts.

Further information on hCaptcha can be found in the privacy policy and terms of use at the following links: and

The company is certified according to the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA, which is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link:


Use of Google Analytics

This website uses Google Analytics, a Web analysis service from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Irland (“Google”). Google Analytics employs “cookies”, which are text files that are stored on your computer and make it possible to analyse how you are using the website. The information created by the cookie concerning your use of this website is normally transferred to a Google server in the U.S. and stored there. Google uses this information at the request of, and on behalf of, the operator of this website to evaluate your use of the website, to create reports on the website activities, and to provide the website’s operator with additional services connected with the use of the website and the Internet. The data sent by us and linked to cookies, user IDs or advertising IDs will be automatically deleted after 26 months. The deletion of data whose retention period has been reached is done automatically once a month.


Protection of your personal data

To protect your personal data on this website, we activated the IP anonymization feature for Google Analytics. The activation of IP anonymization means that your IP address is shortened by Google before it is sent to a server within the member states of the European Union or in other states that are signatories of the Agreement on the European Economic Area. Only in exceptional cases is the complete IP address transferred to a Google server in the U.S. and shortened there. Google does not combine the IP address that is transferred by your browser as part of the operation of Google Analytics with any other information.

Should we have other personal data of our website users, we do not combine this data with website tracking data or other, non-personal, data.


Withdrawing consent

You may have expressly given your consent to the following service(s). We would like to remind you that you can withdraw your consent at any time, although this does not apply retroactively.


Consenting to receive e-mail advertising

I would like to regularly receive interesting offers by e-mail. My e-mail address will not be passed on to other companies. I can revoke this consent to having my e-mail address stored and used for advertising purposes at any time (not applicable retroactively), for the cost of transmitting this message at the basic rate.


Content liability

The content of our webpages was created with the utmost care. However, we cannot guarantee that the content is complete, correct and up to date. According to §7 par. 1 of the German Telecommunications and Electronic Media Act (TMG), we, as a service provider, are responsible for our own content on these webpages in line with the general laws. However, according to §§8 to 10 of the TMG, we, as a service provider, are not required to monitor third-party information that has been stored or transmitted, nor are we obligated to investigate the information to determine if there is any evidence that an illegal act has been committed. This does not affect the requirement to delete or block the use of information in accordance with the general laws. However, we do not bear any liability in this case until we have become cognizant of an actual violation of the law. We will immediately delete such content as soon as we become cognizant of the corresponding violations of the law.


Liability for links

With its verdict of 12th May 1998, the Hamburg Regional Court (Landgericht) decided that linking to another website might make the person or organization that created the link liable for the content contained on the linked website. According to the court, this can only be circumvented by expressly distancing oneself from the content on the linked website. Our webpages contain links to other sites on the Internet. With regard to all of these links, we would like to expressly state that we have no influence on the form and content of the linked webpages. We therefore expressly distance ourselves from the content of all of the webpages linked to this website and do not accept them as our own. This declaration applies to all of the links on our website. The respective providers or operators of the websites are responsible for the linked webpages. Without any clear indications of a legal violation, it would be unreasonable for us to continuously monitor the content of the linked webpages. We will immediately delete such links as soon as we become cognizant of any violations of the law.



The content and works on these pages that were created by the website operator are subject to German copyright law. The mere mention of some content does not mean that the content used here is not protected by third-party rights. The reproduction, processing or dissemination of content, as well as any kind of use not  covered by copyright law, requires the express written permission of the respective author or creator. Downloads from and copies of these pages may only be used for private, non-commercial purpose.


Property rights to pictures depicting persons

According to §22 par. 1 of the German law governing the rights to works of art and photography (KUG), pictures may only be published or publicly displayed if the person(s) depicted in them permit it. The pictures displayed on these webpages have been published either because the persons depicted in them have given their permission or because special legal stipulations permit it. Should a picture be published in violation of this principle despite careful monitoring of the content, you should notify us of this fact in writing. You can also request the deletion of a picture whose publication you have already permitted (revocation of your approval). To do this, you merely have to send us an e-mail or fax notifying us of this fact. To enable us to identify the picture, we ask that you describe it in detail and tell us on which page of the KölnTourismus GmbH website it can be found.

It appears that you are using Microsoft Internet Explorer as your web browser to access our site.

For practical and security reasons, we recommend that you use a current web browser such as Firefox, Chrome, Safari, Opera, or Edge. Internet Explorer does not always display the complete content of our website and does not offer all the necessary functions.